Privacy Policy of SMC Autobody

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 SMC Autobody is a car body repair and refinishing business based in Northern Ireland. We are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website (smcautobody.com), contact us, or use our services.

If you have any questions about this policy, please contact us at:

SMC Autobody

194 Killyman Rd, Dungannon, BT716LN
Northern Ireland
Email: Smcautobodyworx@hotmail.co.uk
Phone: 02887753888

Information We Collect

We may collect and process the following information:

Information you provide to us:

• Name
   
• Phone number
   
• Email address
   
• Address
   
• Vehicle registration number
   
• Vehicle make and model
   
• Insurance details (where applicable)
   
• Photos of vehicle damage
   
• Details provided through contact forms or enquiries
   

Information collected automatically:

• Website usage data (such as pages visited and time spent on the site)
   
• IP address
   
• Browser type and device information
   

How We Use Your Information

We use your information to:

• Provide quotations and carry out vehicle repairs
   
• Respond to enquiries
   
• Arrange bookings and appointments
   
• Communicate regarding ongoing repairs
   
• Liaise with insurance companies where required
   
• Process payments
   
• Maintain internal business records
   
• Improve our website and services
   
• Comply with legal and regulatory obligations
   

We only process your personal data where we have a lawful basis to do so, including fulfilling a contract, complying with legal obligations, or where you have given consent.

Sharing Your Information

We may share your personal data with:

• Insurance companies
   
• Parts suppliers and service providers
   
• Payment processing providers
   
• Professional advisers (such as accountants)
   
• Law enforcement or regulatory authorities where required
   

We do not sell, rent, or trade your personal data to third parties.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

Access to personal data is limited to authorised personnel who require it for legitimate business purposes.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and insurance requirements.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
   
• Request correction of inaccurate or incomplete data
   
• Request deletion of your personal data (where applicable)
   
• Object to or restrict certain types of processing
   
• Request transfer of your data
   
• Withdraw consent where processing is based on consent
   

If you wish to exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner's Office if you believe your data has been handled incorrectly.

Cookies

Our website may use cookies to improve functionality and user experience. Cookies are small files stored on your device. You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised "Last updated" date.